Last Updated: 01/08/2026

At DHOKAL LIFESTYLE PRIVATE LIMITED, we are committed to delivering your clothing and fashion products safely, efficiently, and on time. This Shipping Policy explains how your orders are processed, shipped, and delivered when you shop through our website.

Shipping Coverage

We currently deliver products across India.

Orders will be shipped to the delivery address provided during checkout. Please ensure that your shipping information is accurate to avoid delays or failed deliveries.

Order Processing Time

Orders are generally processed within 1–2 business days after successful payment confirmation.

Orders placed on Sundays or public holidays will be processed on the next working business day.

During festive seasons, promotional campaigns, or high-demand periods, order processing may take slightly longer.

Delivery Timeline

Our estimated delivery time is:

Standard Delivery: 3–7 business days, depending on your location and courier service availability.

Delivery timelines are estimates and may vary due to:

  • Remote or difficult-to-reach locations

  • Weather conditions

  • Public holidays

  • Courier or logistics delays

  • Natural disasters or unforeseen circumstances

Once your order has been dispatched, you will receive tracking details through email or SMS (where available).

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before completing your purchase.

Any free shipping offers or promotional shipping discounts will be clearly communicated on our website.

Additional shipping charges may apply for certain remote or special delivery locations, where applicable.

Packaging & Handling

We take special care in packaging every order to ensure that your products reach you safely and in excellent condition.

Our clothing, fashion apparel, accessories, and other products are securely packed using suitable packaging materials to protect them during transit.

Delivery Partners

We work with trusted third-party courier and logistics partners to provide reliable and timely delivery services across India.

Delivery options may vary depending on your location, product availability, and courier service coverage.

Delayed or Failed Deliveries

While we make every effort to deliver your order within the estimated timeframe, delays may occasionally occur due to circumstances beyond our reasonable control.

If your order is significantly delayed or has not been delivered within the expected timeframe, please contact our customer support team, and we will assist you with tracking your shipment.

Incorrect Address or Failed Delivery Attempts

Please ensure the following details are accurate before placing your order:

  • Full Name

  • Complete Shipping Address

  • Landmark (if applicable)

  • PIN Code

  • Mobile Number

DHOKAL LIFESTYLE PRIVATE LIMITED is not responsible for delays, additional charges, or non-delivery caused due to:

  • Incorrect or incomplete address details.

  • Incorrect contact information.

  • Customer unavailability during delivery attempts.

  • Refusal to accept delivery.

If a shipment is returned to us due to failed delivery attempts or incorrect address details, additional shipping charges may apply for re-dispatch.

Order Tracking

After your order has been shipped, you will receive an email and/or SMS containing shipment tracking details and tracking links (where available).

You can use these details to monitor the delivery status of your order.

Lost or Damaged Shipments

If your order arrives damaged, appears tampered with, or is lost during transit, please contact us within 48 hours of delivery (or the expected delivery date for lost shipments).

Where possible, please provide:

  • Order Number

  • Photographs of the package and product

  • Unboxing video (recommended)

We will investigate the issue with our logistics partner and work towards providing a suitable resolution.

Contact Information

For any shipping-related questions or assistance, please contact us:

DHOKAL LIFESTYLE PRIVATE LIMITED

Email: dhokallifestyle@gmail.com

Phone: +91 8107386720

Address:
40 FF OFFICE NO 103, VIJAY BLOCK LAXMI NAGAR, NEW DELHI, DELHI, INDIA, 110092